
Choose any devices that are located in the room you’re grouping for. You’ll be brought to the Define Group menu once you hit Next. Tap Next to get started adding devices to your groupings. When you do this, you’ll be given a populated list of common room names you can choose from, or you can enter your unique character.
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To add a new group, tap the Plus icon and select “Add Group” from the menu. This will bring you to the leading Smart Home screen where you can make, edit, and control groups of smart devices in your home. Start by opening the Alexa App and tap the devices icon in the bottom-right corner of the screen. You’ll need to change the information for your Alexa SmartHome Groups to fix this. This discrepancy can cause the Alexa to fail to be able to control one or more of the individual bulbs in a group, even though it’s able to control the room grouping.

This means that the Hue Room is sometimes not in the same “group” as the individual bulbs.

So, for instance, if you have Hue lights in one room, the Alexa will control each bulb individually and the Room Grouping you designate in your Hue Bridge. However, it also makes use of the Hue Room Groupings. Instead, the Alexa connects to each lightbulb individually and will show each different lightbulb as an individual device. (3) Fix Alexa Group IssuesĪlexa doesn’t view your Hue Bridge network as a single network of lightbulbs. Give the devices a second to forget each other’s data, then tap Enable to Use to re-enable the Alexa Skill for the Hue Bridge. Open the search bar by tapping on it and enter “Hue” into the search bar, then tap Disable skill. To do this, go into the Alexa App, tap more, then go to the Skills & Games tab. In that case, you may be able to solve it by disabling the Alexa Skill. Suppose there’s an error where the Alexa cannot connect to the Bridge, but the Bridge is still registering the Alexa Skill as a connected device. When the Bridge pairs with your Alexa Skill, it will remember the device data. The easiest way to fix this is to remove the Alexa Skill from the Hue Bridge’s memory. The Alexa Skill can also lose its connection to the Hue Bridge. (2) Disable and Re-Enable the Alexa Skill A lot of time, critical conflicts in the RAM of a computer piece can be solved by wiping the RAM with a power cycle. When you power the Bridge down, it will wipe its RAM (Random Access Memory), or the part of the computer’s brain where it stores individual session information. This memory can get clogged or end up with critical conflicts when left to run for too long. When the Bridge is running, it stores all kinds of information and rewrites its memory several times per minute. Many errors with the connectivity of bulbs can be remedied by power cycling-turning off and turning back on-the Hue Bridge that connects all the others.

The Bridge is what tells all the bulbs what to do and when, and it also determines what bulbs you’re trying to use through mechanical designations. Philips Hue products connect to the internet through the Hue Bridge SmartHome platform. Here’s how you can troubleshoot your Philips Hue bulbs and get them back on track with the Amazon Alexa Smart Home Hub.

However, nothing will kill your technology buzz like finding out that your Smart Home hub has stopped connecting your Philips Hue Light bulbs. Through integrations with products like the Philips Hue Light bulb, your lightbulbs can connect to your internet to be integrated with your Smart Home hubs, namely, Amazon Alexa. Being able to control your lights with your voice is just one of the many unique features brought to you by Amazon’s Alexa series.
